Quick Answers To Your Questions
In this section, we hope you find the answers to your questions. If not, then please raise a Support Ticket and we will try and reply within one business day. If you would prefer a quicker response, why not try our interactive Live Chat facility.
| 7 questions found in 'Web Helpdesk' | Showing 1-7 Of 7 |
| • What is customer Helpdesk? Our customer Helpdesk or Support Centre Add-on Module allows Website owners to centralise and monito... Rating : Not rated Views : 1336 Last Update : 2007-03-26 |
| • How does Customer helpdesk work? For a complete overview of how Helpdesk works, please refer to our main Helpdesk Overview page.... Rating : Not rated Views : 1515 Last Update : 2007-03-26 |
| • Do I have to buy one of your Websites to purchase Helpdesk? No, is the short answer. Helpdesk is sold as an Add-on module to the main Website. Being respo... Rating : Not rated Views : 1369 Last Update : 2007-03-26 |
| • Can more than one user update the system? Multiple users can be set up by the System Administrator with simultaneous input. Access to the Admi... Rating : Not rated Views : 1548 Last Update : 2007-03-26 |
| • How long will it take to install Helpdesk? Once payment has cleared, a date will be scheduled for installation and depends on current workloads... Rating : Not rated Views : 1493 Last Update : 2007-03-26 |
| • What are the benefits of Helpdesk? By Implementing our Customer Helpdesk solution, the process begins for turning your Website into one... Rating : Not rated Views : 1410 Last Update : 2007-03-26 |
| • What features has Helpdesk? To view a full list of features, please visit our Customer Helpdesk features page. &nbs... Rating : Not rated Views : 1393 Last Update : 2007-03-26 |