An Affordable Business Hosting Provider, Web Service, Putting You in Control
As your Business Hosting provider, wherever we can, we have handed control of all the Web services we offer, over to you. After all, who else is more qualified to operate your Website? This means, you can make the most of the changes you need or easily add new services via our Account Administration Panel.
Detailed Online Help
Our detailed, Online Knowledge base within your ThpAdmin Control Panel, contains answers to the most frequently asked questions. We update the database on a regular basis to ensure you get the most up-to-date information.
This is the first place customers can go, to quickly get answers to their questions. We have also complimented the information held in our Knowledge Database, by offering both, visitors and clients, access to our Frequently Asked Questions (FAQ) database in our main site.
If Something Goes Wrong
Sometimes things do go wrong and we want to work with you to resolve any issues you have, as quickly as we can. We operate an easy-to-use ticketing system, where you can alert us to any issues you have. A link to this system is included in the Homepage of your ThpAdmin Panel. We aim to answer support questions within 4 hours, and often reply faster than that.
One of our philosophies at The Holt Partnership, is not to employ, what we call, "Support Droids" - people who don't have any real technical experience and simply read from crib sheets. All Support Engineers are highly trained and who care about your problem. Our aim is to resolve your problems the first time around.
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Affordable Website Site Design & Marketing
Don't forget to check out our Affordable Website Marketing. If you have not yet decided on a Web Designer, why not check out our Affordable Website Design Services. Web Site registration and Hosting are included as standard.
