Website Privacy Policy

Data Protection and Confidentiality

When you supply any personal information to The Holt Partnership, we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must
explain how we will use it. All information you provide to The Holt Partnership will only be used within The Holt Partnership and will never be supplied to anyone outside The Holt Partnership, without first obtaining your consent, unless we are obliged by law to disclose it.

 

Contacting us

When you contact us by Email or by completing any of our Online Forms, we will record your information in our Customer Management System (CMS), together with any emails you may send. This information is solely for our own use and will not be divulged to any third parties.

 

Website Log Files

In common with nearly all Websites, our Servers automatically generate Log files of all requests for files. These Log files do not capture personal information, other than, the user's IP address, which is automatically recognised by our web servers.

 

The Log files have various uses, one of which, is to generate aggregated analysis of Website usage. They can, for example, measure overall popularity of the site or particular pages within the website. We do not use the logs in an attempt to identify individual users. Please note, however, access to web pages will, typically, create log entries in the systems of your ISP or network service provider. These suppliers may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of The Holt Partnership.

 

As already confirmed, we make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to our system is being attempted. In the case of all users, The Holt Partnership reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of The Holt Partnership web services.

 

A condition of using this Website, is all users must give permission for The Holt Partnership to use its Access Logs when attempting to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access. No access to raw log files is given to any third party, other than, our own Hosting provider, whom may need to analyse the Log files on our behalf, if we suspect any unauthorised access to our systems.

 

Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Some cookies are essential for the operation of this website and are automatically activated in your Browser. Other non-essential cookies are automatically deactivated and require, explicit, authorisation by you to become active. You are able to switch on or off these cookies via the Cookie icon, located in the bottom right corner of any web page.

 

The following are the cookies used on this website;

 

Cookie Name Description
JSESSIONID This is used by Java applications to identify your unique session on the website. Typically it is used to maintain the integrity of your session, during interaction with our Website e.g. when completing any of our Contact Forms. It expires when you close the session with our site.
CallbackWidget This is used to process the Call Back Button, located to the right of all pages on our site and expires when you close the session with our site.
_gat_gtag_UA_118768016_1, _ga, _gid, analytics

We use Google Analytics to identify unique visitors to our website, track them during their visit and try and identify where they came from. Google anonymously stores IP addresses on it's servers and neither The Holt Partnership or Google associate your IP address with any personally identifiable information. These cookies can only be activated if you, explicitly, do so by activating the Button via the Cookie Icon, located at the bottom right of all pages. They expire between 24 hours and two years.

__atuvs, __atuvc, marketing We use AddThis Social Sharing Bookmarks, to allow the visitor to see the updated count when sharing a page on returning to our site after closing their session. These cookies can only be activated if you, explicitly, do so by activating the Button via the Cookie Icon, located at the bottom right of all pages. They expire between 30 minutes and thirteen months.
addThis.com

AddThis collect non-personally identifiable information from many of the websites in which AddThis is enabled, including this website, and use that information to deliver targeted advertising and personalized content on those websites as well as other websites you may visit. If you prefer that AddThis do not collect non-personally identifiable information about your website visits for the purpose of delivering targeted advertising, then you have to manually opt out by clicking here..

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Newsletters

For sending our monthly Newsletters, we use the Mailchimp Newsletter Portal. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information on MailChimps Privacy Policy, please Click Here.

 

Using our LiveChat service

If you use our LiveChat service, we will collect your name, email address (optional) and the contents of your LiveChat session. This information will be retained for one year and will not be shared with any other organisations. You can request a transcript of your LiveChat session if you provide your email address at the start of your session or when prompted at the end.


Links to other websites

This privacy notice does not cover links within our website, linking to other websites. Please read the Privacy Policy of the website you are linking to for more information.

 

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 25 May 2018.


Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to The Holt Partnership's website. Users without this consent are not
allowed to provide us with personal information.

 

Access to your personal information

You have the right to request a copy of the personal information The Holt Partnership holds about you and to have any inaccuracies corrected.

 

The Holt Partnership
6 The Holt
Welwyn Garden City
Hertfordshire
AL7 2HU

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The Holt Partnership Ltd

6 The Holt

Welwyn Garden City

Hertfordshire

AL7 2HU

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